dreamcast

星期二, 七月 14, 2009

買了23元的菜,拿30元給老闆,說「老闆,23元算25元,找我5元就       

  好。」這些老闆們反應大致上有四種反應──                                  

                                                                          

  第一種:起初非常驚訝,之後非常開心地找了5元,說謝謝。                   

                                                                          

  第二種:老闆堅持找7元,不佔客戶便宜,但老闆很開心。                     

                                                                          

  第三種:是多送點蔥蒜 ,也很開心。                                       

                                                                          

  第四種:是最高竿 的反應 ,「不然我幫你湊30元好了,一共是32元,算你30元就

  好。」                                                                  

                                                                          

                                                                           

  哇,真是高手,原本是要讓老闆佔便宜的,反過來卻讓客戶多買又有佔便宜的感  

  受,更是個「快樂製造機」。                                              

                                                                          

                                                                          

                                                                          

  前日傍晚,我逛傳統黃昏市場時,決定玩一下朱先生的遊戲,暫時改了殺價習    

  慣,想創造點快樂給老闆們。我到一家以前常殺價、討斤兩的攤販前,買了157 

  的青菜,結帳時,剛好聽到菜販老闆說了一個笑話,非常好笑,我非常愉快地    

  說:「老闆,你好幽默,你的笑話很好笑,157元算160元,這裡是160元,不用找

  了。」老闆笑了,說:「這怎麼可以,不然妳還需要甚麼,我送妳。」老闆便送我

  一大塊嫩薑 。後來到了另一家買甜不辣29元,拿30元給老闆,我說:「阿伯,29 

  元算30元,不用找了。」老闆有點訝異,一時之間反應不過來,還是找了1元給   

  我,我笑笑地把1元還給他,說不用找,他趕緊又多放了一塊甜不辣給我,從他驚 

  訝轉而高興的表情,我知道我做到了。                                       

                                                                          

                                                                          

  回家的路上,我嘴角掛著微笑,哼著歌。睡前在日記裡寫下:「算一算,我多花了

  4元,賺到了甚麼?                                                        

                                                                          

  1.賺到了好心情;                                                        

                                                                           

  2.賺到了老闆的笑容;                                                    

                                                                          

  3.賺到了老闆的謝意;                                                    

                                                                           

  4.賺到了老闆的友誼;                                                    

                                                                          

  5.賺到了一塊 嫩薑和一塊甜不辣;                                         

  6.賺到了愉快的晚餐。」                                                   

                                                                          

                                                                          

  當我們決心要當個「快樂製造機」時,就會感染對方,形成一個良性的影響,讓更

  多週遭的人像我們一樣,成為「快樂製造機」。

 

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